Browse Themes
- Visit Frequency
- Intention
- About The Visit
- Transport
- Subject Interest
- Communications (Event Specific)
- Communications (Organisation Specific)
- Communications (General)
- Ratings (Service)
- Ratings (Content)
- Ratings (General)
- Ratings (Open)
- COVID-19
- Group Composition
- Crossover
- Lifestyle
- Statistical Data
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- Communications (Media)
- Family
- Impacts (Visit Outcomes)
- Participation
- Impacts (Community)
- Membership and fundraising
- Event information
Communications (Organisation Specific)
Text in [square brackets] can be defined by you, please specify what you want to include here when you select your questions.
This is the code you need to copy into the Essentials form to select this question group
grp_coeuo_inf EUO information
Where had you seen or heard about %{venue_name} before your visit? (coeuo_inf_1)
- Our flyer / leaflet / brochure / calendar of events or other print products
- Our poster / outdoor advertising
- Our website / blog
- An email / e-newsletter from us
- Our social media channels (Facebook / Instagram / X (formerly Twitter))
- An instant messenger message from us (WhatsApp / Telegram / Threema)
- Our mobile app
- Other communication channels from us
- Tourist information materials / services / websites
- A website of another organisation
- Guidebook / travel magazine / book about the city / the region
- Email / e-newsletter from another organisation
- Social media channels of another organisation (e.g. Facebook)
- Mobile app of another organisation (not a social media app)
- Newspaper / magazine (print &/or online)
- Radio / television feature / review
- Personal recommendation (by friends, acquaintances, colleagues, school, study)
- I know it already / I have been here before
- I have not seen or heard any information before my visit here
- Other
- I don't know
Which of our other communication channels did you see? (coeuo_inf_2)
This question has a textbox for an answer
Which newspaper / magazine was that? (coeuo_inf_3)
This question has a textbox for an answer
Which other communication channels did you see? (coeuo_inf_4)
This question has a textbox for an answer
Which of our social media channel(s) did you see the information on? (coeuo_esm)
- (Optional) Facebook
- (Optional) Instagram
- (Optional) Snapchat
- (Optional) X (formerly Twitter)
- (Optional) Pinterest
- (Optional) YouTube
- (Optional) TikTok
- (Optional) Tumblr
- (Optional) Reddit
- (Optional) Twitch
- (Optional) Vimeo
- (Optional) Flickr
- I don't know
Which messenger service(s) did our message come from? (coeuo_ems)
- (Optional) WhatsApp
- (Optional) Telegram
- (Optional) Threema
- (Optional) Viber
- (Optional) WeChat
- (Optional) Facebook Messenger
- (Optional) Apple Messages
- (Optional) Snapchat
- (Optional) Signal
- (Optional) Discord
- I don't know
Which social media channels was it? (coeuo_gsm)
- Snapchat
- X (formerly Twitter)
- YouTube
- TikTok
- Tumblr
- Twitch
- Vimeo
- Flickr
- Other Social Media
- I don't know
grp_coeuo_se EUO info strongest encouragement
Which source of information gave you the strongest encouragement to visit / attend? (coeuo_se_1)
- Our flyer/ leaflet/ brochure/ calendar of events or other print products
- Our poster / outdoor advertising
- Our website / blog
- An email / E-newsletter from us
- Our Social Media channels (Facebook / Instagram / X (formerly Twitter))
- An Instant Messenger message from us (WhatsApp / Telegram / Threema)
- Our mobile app
- Other communication channels from us
- Tourist information materials / services / websites
- A website of another organisation
- Guidebook / travel magazine, book about the city / the region
- Email / E-newsletter from another organisation
- Social Media channel of another organization (e.g. Facebook)
- Mobile app of another organisation (not a social media app)
- Newspaper / magazine (print &/or online)
- Radio/television feature / review
- Personal recommendation (by friends, acquaintances, colleagues, school, study)
- I know it already / I have been here before
- I have not seen or heard any information before my visit here
- Other
- I don't know
Which newspaper / magazine was that? (coeuo_se_2)
This question has a textbox for an answer
grp_coeuo_web Website use EUO
How have you used our website? (coeuo_web_1)
- To find out what's on before visiting
- To find out how to get here
- To check opening hours
- To check prices
- To book ticket / timeslot
- To find out more about an exhibition / event
- To find out more about guided tours / workshops
- To find out more about a special event (e.g. conferences, readings)
- To find out more about [Missing variable: venue_name], in general
- To find out about membership
- To use the online shop
- To find out more about the food/drink offer / to book a table
- To view / hear / download full digital events (e.g. performances, concerts) or artistic content
- To view digital exhibitions
- To use (other) digital offerings (e.g. collections, exhibits, archives, photos)
- To directly interact with the organisation / artists during an event
- To ask a question to [Missing variable: venue_name]
- To share my opinions / ideas with [Missing variable: venue_name]
- Other
- I have never used [Missing variable: venue_name]’s website
Did you find what you were looking for? (coeuo_web_2)
- Yes, found it immediately
- Yes, but not immediately
- No, not found
- I don't know
Was the information found helpful? (coeuo_web_3)
- Yes, it has been very helpful
- Yes, it has been rather helpful
- No, it hasn't been helpful
- I don't know
Did the website function well? (coeuo_web_4)
- Yes, it functioned perfectly well
- Yes, it functioned more or less
- No, it didn't function well
- I don't know
Was something particularly emphasised by the respondent, positive or negative? (coeuo_web_5)
This question has a textbox for an answer
grp_coeuo_sm_1 EUO Social Media
Which social media platform(s) do you follow us on? (coeuo_smi_1)
- (Optional) Facebook
- (Optional) Instagram
- (Optional) Snapchat
- (Optional) X (formerly Twitter)
- (Optional) Pinterest
- (Optional) YouTube
- (Optional) TikTok
- (Optional) Tumblr
- (Optional) Reddit
- (Optional) Twitch
- (Optional) Vimeo
- (Optional) Flickr
- I don't use the internet
- I don't use social media platforms
- I don't follow [Missing variable: venue_name] on social media
- I don't know
grp_coeuo_ms EUO messenger service
On which messenger services do you receive information from us? (coeuo_msi_1)
- (Optional) WhatsApp
- (Optional) Telegram
- (Optional) Threema
- (Optional) Viber
- (Optional) WeChat
- (Optional) Facebook Messenger
- (Optional) Apple Messages
- (Optional) Snapchat
- (Optional) Signal
- (Optional) Discord
- I don't use messenger services
- I don't receive anything from [Missing variable: venue_name] on messenger services
- I don't know
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